Trezor.io/Start® — Starting Up Your Device
Clear, secure, step-by-step instructions to initialize your Trezor hardware wallet and protect your crypto.
Begin with confidence: set up, secure, and manage your Trezor
This guide walks you through each stage of starting your Trezor device using Trezor.io/Start®. It focuses on security-first best practices, practical tips, and common troubleshooting so your first experience is safe and smooth.
What does Trezor.io/Start® do?
Trezor.io/Start is the official starting point to initialize your Trezor device, pair it with the Trezor Suite or web apps, and securely generate and store your recovery seed. It helps you install firmware (if needed), create or restore a wallet, and walk you through essential security checks.
Preparation — Before you start
Verify package integrity
Check the box for signs of tampering. Do not use a device if seals are broken or packaging looks altered.
Find a safe workspace
Choose a private, well-lit place. Avoid public or shared computers when handling your recovery phrase.
Use official resources only
Type trezor.io/start into your browser or click a bookmark you created earlier. Avoid links from email, chat or social posts — phishing is common.
Step-by-step setup
1. Connect your device
Plug the Trezor into your computer using the supplied cable. The device screen will show a welcome and prompt to open Trezor.io/Start.
2. Open Trezor.io/Start
Follow on-screen instructions. The website verifies your device connection and offers to install Trezor Suite or continue in-browser where supported.
3. Install firmware (if required)
New devices may require a firmware installation. Only proceed if the site indicates an official firmware update. The device will confirm the update on-screen.
4. Create or restore a wallet
Choose Create new wallet to generate a new recovery seed, or Restore if you already have a seed. The device will guide you to write the seed words physically.
5. Confirm seed and set PIN
After writing the seed, the device will ask you to confirm a few words. Set a secure PIN — avoid birthdays or easy sequences.
6. Final checks
Trezor will display a final confirmation. Verify the address fingerprints when you send or receive for the first time and ensure firmware is up to date.
Security: best practices & warnings
- Keep your recovery seed offline — consider metal backup for fire/water protection.
- Use a long, unique PIN and enable passphrase protection if you understand it.
- Store the recovery seed in multiple secure physical locations (safe deposit box, home safe) if appropriate.
Optional advanced protection: a passphrase (hidden additional word) creates a hidden wallet — powerful, but use caution: if you lose the passphrase you cannot recover funds.
Troubleshooting — common issues
- My device isn’t recognized by the computer. What do I do?
- Try a different USB cable/port, ensure you’ve installed Trezor Suite or Bridge if required, and reboot your system. Disable browser extensions that block local connections.
- Firmware update failed mid-way
- Do not unplug the device. Reconnect and retry via Trezor.io/Start. If problems persist, consult official support documentation — do not attempt third-party fixes.
- I lost my recovery seed — can I recover my funds?
- Only with the exact recovery seed. If lost, funds are unrecoverable. This is why offline, durable backups are critical.
Frequently asked questions
- Can I use Trezor on multiple computers?
- Yes — your device is portable. Just plug it into another computer and open Trezor.io/Start or Trezor Suite. Your seed stays with the device and the paper you wrote.
- Does Trezor support all cryptocurrencies?
- Trezor supports a wide range of coins and tokens via Trezor Suite and integrations. Check the official compatibility list at Trezor.io for specifics.
- Is a software backup enough?
- No. Software backups (screenshots, cloud notes) are insecure. Always make physical backups of your recovery seed.